![]() If your keypad suddenly stops working after updating the SimpliSafe app, check your phone Bluetooth settings and make any required adjustments. Make sure Bluetooth is turned on in the settings as well. Next, see if your iOS device is connected to WiFi. First, make sure the power button on the keypad’s back is firmly depressed. You may use several troubleshooting procedures to fix your SimpliSafe keypad’s response issues and get it working properly again. How to Fix a Not Responding Simplisafe Keyboard? Consumers may also use the abovementioned troubleshooting techniques to fix the keypad issue and return the functionality of their home security system. The inability to activate the system and various accessories, like glass break sensors, ceasing to function, have all been the subject of complaints.īest to contact SimpliSafe customer service. The technology is durable and challenging to disable, and some customers have noticed keypad malfunctions. ![]() The same occurs for a broken network connection. The keypad may lose connectivity and stop working properly if it is too far away from the base station. The distance can also be a factor in the responsiveness of the keypad. In some circumstances, resetting the keypad with the base station may fix the issue. After an update, the settings can occasionally change, which can cause problems with keypad connectivity. Ensure the keypad is firmly seated in its slot and the connection to the base station is.įirmware changes are an additional potential root cause of the issue. A keypad that has been installed incorrectly might not work. Essential to check the battery condition before attempting any further troubleshooting techniques. There are several possible causes for a SimpliSafe keypad that is not responding.įirstly, the problem can be caused by dead batteries. ![]() Why is My SimpliSafe Keypad Not Responding?
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